OVERVIEW
This Module empowers participants to increase sales by equipping them with a proven sales process specifically designed to address a small business’s goals and challenges. As a result, participants know how to have well-planned, focused conversations that explore the customer’s asset conversion cycle, uncover the customer’s needs, and result in targeted solutions.
RESULTS & BUSINESS BENEFITS
- Use a proven sales process to plan results-oriented calls with business owners
- Increase sales by consistently converting leads into new business
- Become a de facto financial advisor for small business customers
- Ask effective questions to better understand the customer and the business when the need for a loan is uncovered
- Differentiate your financial institution from the competition
WHO SHOULD ATTEND
All staff who interacts with small business owners, including;
- Personal bankers,
- Small business relationship managers,
- Branch managers